Purchase Process

1. You can choose quantity, color, and size, after selecting an item,
2. You must add the items to the cart, confirm the order details and purchase amount, and then click the "Purchase" button.
3. Enter your shipping address and choose a payment option, and complete the payment by click the "Confirm" button.
4. We will ship your order within 3 business days after the purchase (excluding Saturdays, Sundays, and holidays). Once your order has shipped, you will receive a confirmation email in your e-mail address entered at the purchase.
5. AIf you have received a defective item in your order, please contact us from the Contact Us link within 3 days of order receipt.

• * Please note that only wrong or defective items are eligible for refund or exchange.
• * If you purchase by cash on delivery (COD), please hand over the purchase amount to the delivery person.

Payment Methods

We accept the following payment methods

• Credit card (Visa, Mastercard, Diners, American Express, JCB)
• GooglePay
• ApplePay
• Paidy
• Merpay
• PayPay
• Cash on Delivery (additional handling charges will apply)

• A handling fee will be charged for COD purchases. Please confirm the price of the product and pay it to the delivery person at the time of delivery.
• If you wish to pay in installments, an installment fee may be charged in addition to the product price, depending on the regulations of each credit card company. Please contact your credit card company or payment agency for details.
• *Payment methods other than those listed above are not accepted.

Shipping and Delivery of Products

• We will ship within 3 business days after purchase. (Excluding Saturdays, Sundays, and national holidays)
• Please note that it may take more time during busy seasons or in the case of items on order.
• Please contact us if you have any questions after your order is shipped.
  After confirming the contents of your order, a representative will contact you shortly.

• In principle, we do not accept inquiries by phone.
• We apologize for the inconvenience, but please contact us at info@up-seek.com confirming that you can receive e-mail from. If you do not receive our email, please check your spam folder.